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Viewing the status of the log store - Troubleshooting <strong>logging</strong> | <strong>logging</strong> | OpenShift Container Platform 4.10
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Viewing the status of the Elasticsearch log store

You can view the status of the OpenShift Elasticsearch Operator and for a number of Elasticsearch components.

Viewing the status of the log store

You can view the status of your log store.

Prerequisites

  • The Red Hat OpenShift logging and Elasticsearch Operators must be installed.

Procedure

  1. Change to the openshift-logging project.

    $ oc project openshift-logging

  2. To view the status:

    1. Get the name of the log store instance:

      $ oc get Elasticsearch
      Example output
      NAME            AGE
elasticsearch   5h9m

    2. Get the log store status:

      $ oc get Elasticsearch <Elasticsearch-instance> -o yaml

      For example:

      $ oc get Elasticsearch elasticsearch -n openshift-logging -o yaml

      The output includes information similar to the following:

      Example output
      status: (1)
  cluster: (2)
    activePrimaryShards: 30
    activeShards: 60
    initializingShards: 0
    numDataNodes: 3
    numNodes: 3
    pendingTasks: 0
    relocatingShards: 0
    status: green
    unassignedShards: 0
  clusterHealth: ""
  conditions: [] (3)
  nodes: (4)
  - deploymentName: elasticsearch-cdm-zjf34ved-1
    upgradeStatus: {}
  - deploymentName: elasticsearch-cdm-zjf34ved-2
    upgradeStatus: {}
  - deploymentName: elasticsearch-cdm-zjf34ved-3
    upgradeStatus: {}
  pods: (5)
    client:
      failed: []
      notReady: []
      ready:
      - elasticsearch-cdm-zjf34ved-1-6d7fbf844f-sn422
      - elasticsearch-cdm-zjf34ved-2-dfbd988bc-qkzjz
      - elasticsearch-cdm-zjf34ved-3-c8f566f7c-t7zkt
    data:
      failed: []
      notReady: []
      ready:
      - elasticsearch-cdm-zjf34ved-1-6d7fbf844f-sn422
      - elasticsearch-cdm-zjf34ved-2-dfbd988bc-qkzjz
      - elasticsearch-cdm-zjf34ved-3-c8f566f7c-t7zkt
    master:
      failed: []
      notReady: []
      ready:
      - elasticsearch-cdm-zjf34ved-1-6d7fbf844f-sn422
      - elasticsearch-cdm-zjf34ved-2-dfbd988bc-qkzjz
      - elasticsearch-cdm-zjf34ved-3-c8f566f7c-t7zkt
  shardAllocationEnabled: all
      1 In the output, the cluster status fields appear in the status stanza.
      2 The status of the log store:

      • The number of active primary shards.

      • The number of active shards.

      • The number of shards that are initializing.

      • The number of log store data nodes.

      • The total number of log store nodes.

      • The number of pending tasks.

      • The log store status: green, red, yellow.

      • The number of unassigned shards.
      3 Any status conditions, if present. The log store status indicates the reasons from the scheduler if a pod could not be placed. Any events related to the following conditions are shown:

      • Container Waiting for both the log store and proxy containers.

      • Container Terminated for both the log store and proxy containers.

      • Pod unschedulable. Also, a condition is shown for a number of issues; see Example condition messages.
      4 The log store nodes in the cluster, with upgradeStatus.
      5 The log store client, data, and master pods in the cluster, listed under 'failed`, notReady, or ready state.

Example condition messages

The following are examples of some condition messages from the Status section of the Elasticsearch instance.

The following status message indicates that a node has exceeded the configured low watermark, and no shard will be allocated to this node.

status:
  nodes:
  - conditions:
    - lastTransitionTime: 2019-03-15T15:57:22Z
      message: Disk storage usage for node is 27.5gb (36.74%). Shards will be not
        be allocated on this node.
      reason: Disk Watermark Low
      status: "True"
      type: NodeStorage
    deploymentName: example-elasticsearch-cdm-0-1
    upgradeStatus: {}

The following status message indicates that a node has exceeded the configured high watermark, and shards will be relocated to other nodes.

status:
  nodes:
  - conditions:
    - lastTransitionTime: 2019-03-15T16:04:45Z
      message: Disk storage usage for node is 27.5gb (36.74%). Shards will be relocated
        from this node.
      reason: Disk Watermark High
      status: "True"
      type: NodeStorage
    deploymentName: example-elasticsearch-cdm-0-1
    upgradeStatus: {}

The following status message indicates that the log store node selector in the CR does not match any nodes in the cluster:

status:
    nodes:
    - conditions:
      - lastTransitionTime: 2019-04-10T02:26:24Z
        message: '0/8 nodes are available: 8 node(s) didn''t match node selector.'
        reason: Unschedulable
        status: "True"
        type: Unschedulable

The following status message indicates that the log store CR uses a non-existent persistent volume claim (PVC).

status:
   nodes:
   - conditions:
     - last Transition Time:  2019-04-10T05:55:51Z
       message:               pod has unbound immediate PersistentVolumeClaims (repeated 5 times)
       reason:                Unschedulable
       status:                True
       type:                  Unschedulable

The following status message indicates that your log store cluster does not have enough nodes to support the redundancy policy.

status:
  clusterHealth: ""
  conditions:
  - lastTransitionTime: 2019-04-17T20:01:31Z
    message: Wrong RedundancyPolicy selected. Choose different RedundancyPolicy or
      add more nodes with data roles
    reason: Invalid Settings
    status: "True"
    type: InvalidRedundancy

This status message indicates your cluster has too many control plane nodes:

status:
  clusterHealth: green
  conditions:
    - lastTransitionTime: '2019-04-17T20:12:34Z'
      message: >-
        Invalid master nodes count. Please ensure there are no more than 3 total
        nodes with master roles
      reason: Invalid Settings
      status: 'True'
      type: InvalidMasters

The following status message indicates that Elasticsearch storage does not support the change you tried to make.

For example:

status:
  clusterHealth: green
  conditions:
    - lastTransitionTime: "2021-05-07T01:05:13Z"
      message: Changing the storage structure for a custom resource is not supported
      reason: StorageStructureChangeIgnored
      status: 'True'
      type: StorageStructureChangeIgnored

The reason and type fields specify the type of unsupported change:

StorageClassNameChangeIgnored

Unsupported change to the storage class name.

StorageSizeChangeIgnored

Unsupported change the storage size.

StorageStructureChangeIgnored

Unsupported change between ephemeral and persistent storage structures.

If you try to configure the Clusterlogging custom resource (CR) to switch from ephemeral to persistent storage, the OpenShift Elasticsearch Operator creates a persistent volume claim (PVC) but does not create a persistent volume (PV). To clear the StorageStructureChangeIgnored status, you must revert the change to the Clusterlogging CR and delete the PVC.

Viewing the status of the log store components

You can view the status for a number of the log store components.

Elasticsearch indices

You can view the status of the Elasticsearch indices.

  1. Get the name of an Elasticsearch pod:

    $ oc get pods --selector component=elasticsearch -o name
    Example output
    pod/elasticsearch-cdm-1godmszn-1-6f8495-vp4lw
pod/elasticsearch-cdm-1godmszn-2-5769cf-9ms2n
pod/elasticsearch-cdm-1godmszn-3-f66f7d-zqkz7

  2. Get the status of the indices:

    $ oc exec elasticsearch-cdm-4vjor49p-2-6d4d7db474-q2w7z -- indices
    Example output
    Defaulting container name to elasticsearch.
Use 'oc describe pod/elasticsearch-cdm-4vjor49p-2-6d4d7db474-q2w7z -n openshift-logging' to see all of the containers in this pod.

green  open   infra-000002                                                     S4QANnf1QP6NgCegfnrnbQ   3   1     119926            0        157             78
green  open   audit-000001                                                     8_EQx77iQCSTzFOXtxRqFw   3   1          0            0          0              0
green  open   .security                                                        iDjscH7aSUGhIdq0LheLBQ   1   1          5            0          0              0
green  open   .kibana_-377444158_kubeadmin                                     yBywZ9GfSrKebz5gWBZbjw   3   1          1            0          0              0
green  open   infra-000001                                                     z6Dpe__ORgiopEpW6Yl44A   3   1     871000            0        874            436
green  open   app-000001                                                       hIrazQCeSISewG3c2VIvsQ   3   1       2453            0          3              1
green  open   .kibana_1                                                        JCitcBMSQxKOvIq6iQW6wg   1   1          0            0          0              0
green  open   .kibana_-1595131456_user1                                        gIYFIEGRRe-ka0W3okS-mQ   3   1          1            0          0              0
Log store pods

You can view the status of the pods that host the log store.

  1. Get the name of a pod:

    $ oc get pods --selector component=elasticsearch -o name
    Example output
    pod/elasticsearch-cdm-1godmszn-1-6f8495-vp4lw
pod/elasticsearch-cdm-1godmszn-2-5769cf-9ms2n
pod/elasticsearch-cdm-1godmszn-3-f66f7d-zqkz7

  2. Get the status of a pod:

    $ oc describe pod elasticsearch-cdm-1godmszn-1-6f8495-vp4lw

    The output includes the following status information:

    Example output
    ....
Status:             Running

....

Containers:
  elasticsearch:
    Container ID:   cri-o://b7d44e0a9ea486e27f47763f5bb4c39dfd2
    State:          Running
      Started:      Mon, 08 Jun 2020 10:17:56 -0400
    Ready:          True
    Restart Count:  0
    Readiness:  exec [/usr/share/elasticsearch/probe/readiness.sh] delay=10s timeout=30s period=5s #success=1 #failure=3

....

  proxy:
    Container ID:  cri-o://3f77032abaddbb1652c116278652908dc01860320b8a4e741d06894b2f8f9aa1
    State:          Running
      Started:      Mon, 08 Jun 2020 10:18:38 -0400
    Ready:          True
    Restart Count:  0

....

Conditions:
  Type              Status
  Initialized       True
  Ready             True
  ContainersReady   True
  PodScheduled      True

....

Events:          <none>
Log storage pod deployment configuration

You can view the status of the log store deployment configuration.

  1. Get the name of a deployment configuration:

    $ oc get deployment --selector component=elasticsearch -o name
    Example output
    deployment.extensions/elasticsearch-cdm-1gon-1
deployment.extensions/elasticsearch-cdm-1gon-2
deployment.extensions/elasticsearch-cdm-1gon-3

  2. Get the deployment configuration status:

    $ oc describe deployment elasticsearch-cdm-1gon-1

    The output includes the following status information:

    Example output
    ....
  Containers:
   elasticsearch:
    Image:      registry.redhat.io/openshift-logging/elasticsearch6-rhel8
    Readiness:  exec [/usr/share/elasticsearch/probe/readiness.sh] delay=10s timeout=30s period=5s #success=1 #failure=3

....

Conditions:
  Type           Status   Reason
  ----           ------   ------
  Progressing    Unknown  DeploymentPaused
  Available      True     MinimumReplicasAvailable

....

Events:          <none>
Log store replica set

You can view the status of the log store replica set.

  1. Get the name of a replica set:

    $ oc get replicaSet --selector component=elasticsearch -o name

replicaset.extensions/elasticsearch-cdm-1gon-1-6f8495
replicaset.extensions/elasticsearch-cdm-1gon-2-5769cf
replicaset.extensions/elasticsearch-cdm-1gon-3-f66f7d

  2. Get the status of the replica set:

    $ oc describe replicaSet elasticsearch-cdm-1gon-1-6f8495

    The output includes the following status information:

    Example output
    ....
  Containers:
   elasticsearch:
    Image:      registry.redhat.io/openshift-logging/elasticsearch6-rhel8@sha256:4265742c7cdd85359140e2d7d703e4311b6497eec7676957f455d6908e7b1c25
    Readiness:  exec [/usr/share/elasticsearch/probe/readiness.sh] delay=10s timeout=30s period=5s #success=1 #failure=3

....

Events:          <none>

Elasticsearch cluster status

The Grafana dashboard in the Observe section of the OpenShift Container Platform web console displays the status of the Elasticsearch cluster.

To get the status of the OpenShift Elasticsearch cluster, visit the Grafana dashboard in the Observe section of the OpenShift Container Platform web console at <cluster_url>/monitoring/dashboards/grafana-dashboard-cluster-logging.

Elasticsearch status fields
eo_elasticsearch_cr_cluster_management_state

Shows whether the Elasticsearch cluster is in a managed or unmanaged state. For example:

eo_elasticsearch_cr_cluster_management_state{state="managed"} 1
eo_elasticsearch_cr_cluster_management_state{state="unmanaged"} 0
eo_elasticsearch_cr_restart_total

Shows the number of times the Elasticsearch nodes have restarted for certificate restarts, rolling restarts, or scheduled restarts. For example:

eo_elasticsearch_cr_restart_total{reason="cert_restart"} 1
eo_elasticsearch_cr_restart_total{reason="rolling_restart"} 1
eo_elasticsearch_cr_restart_total{reason="scheduled_restart"} 3
es_index_namespaces_total

Shows the total number of Elasticsearch index namespaces. For example:

Total number of Namespaces.
es_index_namespaces_total 5
es_index_document_count

Shows the number of records for each namespace. For example:

es_index_document_count{namespace="namespace_1"} 25
es_index_document_count{namespace="namespace_2"} 10
es_index_document_count{namespace="namespace_3"} 5
The "Secret Elasticsearch fields are either missing or empty" message

If Elasticsearch is missing the admin-cert, admin-key, logging-es.crt, or logging-es.key files, the dashboard shows a status message similar to the following example:

message": "Secret \"elasticsearch\" fields are either missing or empty: [admin-cert, admin-key, logging-es.crt, logging-es.key]",
"reason": "Missing Required Secrets",